User Experience and Empathy

One of the talks that has really stuck with me from this year’s Code4Lib conference was the opening keynote, “UX Is A Social Justice Issue,” given by Sumana Harihareswara. She is an Engineering Community Manager at the Wikimedia Foundation, and you can read more about her (very impressive) work on her website.

If you’re an archivist, you should either watch the recording of her talk, or read the transcript that is posted on the Code4Lib website. That’s right, I mean you. Go ahead, I’ll wait. Continue reading