Developing Change: How a Tech Project Enabled Organizational Transition

Below is a talk that Bonnie, Patrick and Hannah gave at the 2018 NDSA Digital Preservation Conference in Las Vegas. It has been edited slightly for the blog format. Our slides are available online.

Introduction

I’m Bonnie Gordon, and with me are Hannah Sistrunk and Patrick Galligan. We’re all on the Digital Programs team in the Archives unit at the Rockefeller Archive Center. Our primary collecting area is philanthropic foundations, and many of our donors are current organizations of varying sizes. Our archives unit is made up of over 30 staff spread out over 5 teams: Reference, Processing, Collections Management, and the D-Team, which is the 3 of us plus the Head of Digital Programs. Our team was initially formed over 5 years ago to handle everything “digital,” but has evolved from working on operational digital preservation and digitization activities to overseeing projects that allow our organization to implement a sustainable digital preservation program, described in our mission statement as providing technical support and leadership to our colleagues.
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Learning from Liberating Structures

Like many managers, I have a lot of meetings, so I’m always looking for ways to make sure I get the most out of them. Am I hearing from everyone at the table? Are a group’s best ideas being surfaced, or am I just hearing from the extroverts? How can I get my team engaged in strategic planning? Consequently, I’m always on the lookout for tools and techniques to make meetings – one-on-ones, team conversations, administrative updates and beyond – useful, engaging and inclusive.

A couple of years ago, the always-incredible Tara Robertson pointed me towards Liberating Structures. Although I’ve experimented with them a bit over the past few years, I’ve struggled to cut through some of the jargon (particularly the innovation-speak, which especially bugs me) and, let’s face it, the information architecture and graphic design of the official website. However, Tara encouraged me to look for a training opportunity, and after several years, I was finally able to attend a Liberating Structures training led by Fisher Qua at NYC’s Outward Bound headquarters in Long Island City. This two-day intensive workshop made all the difference in helping me understand what Liberating Structures are and how they can be used. Continue reading