As the RAC has increased the number of locally-developed applications used to manage our day-to-day work, the number of servers needed to run these applications has also increased, resulting in a large, complex server and application ecosystem. The IT and D-Teams have collaborated to share the maintenance load of our technological environment: we’ve implemented Continuous Integration and Continuous Delivery mechanisms, automated application deployment as much as possible, and regularized communication channels. We’ve made great strides in operationalizing systems work that used to be time-consuming and difficult by developing in and deploying containerized applications. However, certain challenges remained that still made our work more difficult than it had to be.