As Hannah wrote back in February,
the new DIMES we’ve just released is more than one system; it could more accurately
be described as a system of systems. One of those pieces is the
Request Broker,
which facilitates requests for records, either onsite in our reading rooms, via
digitization processes, or by downloading or emailing citations. This post
describes that system in more detail, including the motivation behind it, the
process by which it was developed, and our future plans.